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Case study on tour guiding: professionalism, issues and ...

    https://www.sciencedirect.com/science/article/pii/S0261517701000139
    Oct 01, 2001 · To ensure that Hong Kong's tour guides obtain a minimum standard of training, HARTCO/ HKTA should introduce compulsory basic training to be undertaken by all new entrants who intend to practise as tour guides. In addition to the basic training course, the local guides association, industry members and educational institutions should meet to ...Cited by: 358

(PDF) Evaluating communication competency of tour guides ...

    https://www.researchgate.net/publication/290454060_Evaluating_communication_competency_of_tour_guides_using_a_modified_importance-performance_analysis_MIPA
    interactions between tourists and tour guides and argues that tour guides’ communication competency affects the overall perceived success or failure of tourists’ experiences.

National Competency Standard for Tour Guide – TVET Authority

    https://tvet.gov.mv/resources/national-competency-standard-for-tour-guide-2/
    National Competency Standard for Tour Guide; National Competency Standard for Ticketing and Reservation; National Competency Standard for Room Attendant; National Competency Standard for Pastry and Bakery Commis ...

(PDF) PROFILING TOUR GUIDES' COMPETENCES ON THE ASEAN ...

    https://www.researchgate.net/publication/328567480_PROFILING_TOUR_GUIDES'_COMPETENCES_ON_THE_ASEAN_COMPETENCE_STANDARDS
    tour guides met the standard of competence of tour guide based on SKKNI or not. It wa s also employed to examine whether there was a si gnificant difference in the performance of their work

Tour Guide Intercultural Communication Competence

    https://www.slideshare.net/horatjitra/tour-guide-communication-competence
    Apr 17, 2010 · Intercultural Competence and Sensitivity 4 • Investigates the applicability and relevance of communication competency research in a cross-cultural tourism setting • Focus on how American, French and German travellers perceived the importance of tour guide communication competence. micro macro 1. Nonverbal behaviors 2. Topic/content behaviors 3.

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