Emotional Labor Of The Tour Leaders An Exploratory Study

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Emotional labor of the tour leaders: An exploratory study

https://www.researchgate.net/publication/229241275_Emotional_labor_of_the_tour_leaders_An_exploratory_study

Emotional labor of the tour leaders: An exploratory study Article (PDF Available) in Tourism Management 30(2):249-259 · April 2009 with 1,571 Reads How we measure 'reads'

Emotional labor of the tour leaders: An exploratory study ...

https://www.sciencedirect.com/science/article/abs/pii/S0261517708001040

Development and validation of the hospitality emotional labor scale. Tourism Management, 27(6), 1181–1191). A thorough understanding about emotional labor of the tour leader, however, is still wanting. The purpose of this study is to add to what is known.Cited by: 226

Emotional labor of the tour leaders: An exploratory study ...

https://www.sciencedirect.com/science/article/pii/S0261517708001040

Apr 01, 2009 · The tour leaders' efforts also bring positive effects, both immediately and in the long term, for their tour companies. Finally, some tour leaders of this study seem to consider themselves as ‘aesthetic laborers.’ Consequently, the work of the tour leader requires not only emotional labor but also ‘aesthetic labor.’ 7.Cited by: 226

Emotional labor of the tour leaders: an exploratory study.

https://www.cabdirect.org/cabdirect/abstract/20093066538

Emotional labor of the tour leaders: an exploratory study. Author(s) : Wong JehnYih; Wang ChihHung. Author Affiliation : Graduate School of Management, Ming Chuan University, 250, Zhong Shan North Road, Section 5, Taipei 111, Taiwan.Cited by: 226

Tourism Management - Find and share research

https://www.researchgate.net/profile/Chih_Hung_Wang2/publication/229241275_Emotional_labor_of_the_tour_leaders_An_exploratory_study/links/5aa7dd02a6fdcc9576d617db/Emotional-labor-of-the-tour-leaders-An-exploratory-study.pdf

Emotional labor Tour leader Exploratory study abstract The concept of emotional labor was introduced by Hochschild, A. R. (1979). Emotion work, feeling rules, and social structure. American ...

[PDF] Emotional Labor of Tourist Guides: How Does It ...

https://www.semanticscholar.org/paper/Emotional-Labor-of-Tourist-Guides%3A-How-Does-It-Job-%C4%B0rig%C3%BCler-G%C3%BCler/484c01ac40390bf9b678b6ca096056bcecf7d31b

The purpose of this study is to examine the use of emotional labor and outcomes of emotional labor here being job satisfaction and burnout, using a quantitative method, in the context of the tour guiding industry in Turkey followed by recommendations for practice. ... Emotional labor of the tour leaders: An exploratory study. J. Wong, C. Wang ...

Development and cross-national validation of the Emotional ...

https://core.ac.uk/display/19509036

Emotional labor and burnout: Comparing two perspectives of “people work”. (2009). Emotional labor of the tour leaders: An exploratory study. (2010). Emotional labor, strain, and performance: Testing reciprocal relationships inlongitudinal panel study. (2007). Emotional labour and emotional exhaustion: Interpersonal and intrapersonal mechanisms.

How do leaders use emotional labor? - Humphrey - 2012 ...

https://onlinelibrary.wiley.com/doi/abs/10.1002/job.1791

Leaders use emotional labor to regulate their own emotions and to manage the moods, job attitudes, and performance of their followers. Researchers need to examine how emotional labor is related to (i) leadership styles, (ii) leader and subordinate stress and well‐being, (iii) leader authenticity and character, and (iv) leader effectiveness.

The effects of leader and follower emotional intelligence ...

https://www.taylorfrancis.com/books/e/9781315250601/chapters/10.4324/9781315250601-10

The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study By Chi-Sum Wong, Kenneth S. Law Recently, increasing numbers of scholars have argued that emotional intelligence (EI) is a core variable that affects the performance of leaders.

The effects of leader and follower emotional intelligence ...

https://isiarticles.com/bundles/Article/pre/pdf/1734.pdf

The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study Chi-Sum Wonga,*, Kenneth S. Lawb,1 aDepartment of Management, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong, China bDepartment of Management of Organizations, Hong Kong University of Science and Technology, Clear Water Bay Road, Hong Kong, China

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