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TOPdesk on Tour 2019: Your guides to service excellence
https://topdeskontour.be/
TOPdesk on tour 2019 : Join the conversation on the 5th of November 2019 in Lamot Mechelen. For people wanting to get to know TOPdesk we have a separate "Get to know TOPdesk" Track. Get inspired by presentations and workshops or dive into TOPdesk deeper during the technical track.
TOPdesk on Tour 2014: Service Level Management
https://www.slideshare.net/TOPdesk/topdesk-on-tour-2014-slm
Oct 14, 2014 · TOPdesk on Tour 2014: Service Level Management 1. Service Level Management Brett Moir & Petra Overweel #ontour14 2. #ontour14 Doing your best ≠ Satisfied end users 3. #ontour14 How is this done within TOPdesk? Is it good for us? Service Level Management What is it again? What about Service Levels? 4.
TOPdesk on tour 2014: Opening - LinkedIn SlideShare
https://www.slideshare.net/TOPdesk/topdesk-ontour2014opening
Oct 14, 2014 · TOPdesk on tour 2014: Opening 1. Rik Prins Managing Director UK 2. Programme 12:00 - 12:30 Opening #ontour14 Rik Prins and Sumit De 12:30 - 1:30 Lunch 1:30 - 2:30 Interactive Shared Service Management Andreyna Gonzalez and Tim Lansbergen 2:30 - 3:30 Roundtable discussion / Dr TOPdesk consultations TOPdesk team led by Everdien Kolk and Geoffrey Simpson 3:30 - 4:00 …
TOPdesk on Tour 2014: Tips & tricks - LinkedIn SlideShare
https://www.slideshare.net/TOPdesk/topdesk-on-tour-2014-tips-tricks
Oct 24, 2014 · TOPdesk on Tour 2014: Tips & tricks 1. Topics ·∙⋅ Tips and tricks in TOPdesk. ·∙⋅ Standard functionality. ·∙⋅ Goal: provide ideas for getting more out of your TOPdesk. 2. Programme ·∙⋅ Automatic categorization. ·∙⋅ Operator settings and permissions. …
TOPdesk on Tour 2015 Een compilatie - YouTube
https://www.youtube.com/watch?v=YyBPqbTZhb8
Jun 19, 2015 · Tussen 19 mei en 11 juni vond TOPdesk on Tour plaats op verschillende locaties in Nederland en België. Het thema van deze dagen was ‘service in …
What is TOPdesk - TOPdesk on Tour 2019 - Service Excellence
https://topdeskontour.be/what-is-topdesk/
Explore, discover and excel TOPdesk on Tour 2019 5 NovemberLamot Mechelen What is TOPdesk? TOPdesk is more than a Service Desk tool. We work with you to help your service department excel. Our solutions, from software to consultancy, have evolved to make sure your organisation runs smoother, with a higher quality of service and impeccable …
Tips and tricks TOPdesk on Tour2014
https://www.slideshare.net/TOPdesk/tips-and-tricks-topdesk-on-tour2014
May 12, 2014 · TOPdesk on Tour 2014: Tips & tricks TOPdesk. Tips ‘n Tricks - Klantevent TOPdesk Belgium 2011 TOPdesk. Laat http-requests niet onbenut! TOPdesk. Tips & Tricks - TOPdesk on Tour 2015 TOPdesk. Tips & Tricks - TOPdesk Symposium 2012 TOPdesk. Het hoe en wat van http-requests - SEE 2016 TOPdesk. Verhoog de zelfredzaamheid van uw klanten - Vakbeurs ...
Communiceren met de klant in gedachten TOPdesk on Tour 2014
https://www.slideshare.net/TOPdesk/communiceren-met-de-klant-in-gedachten-topdesk-on-tour-2014
May 12, 2014 · Communiceren met de klant in gedachten TOPdesk on Tour 2014 1. Twitter mee #ontour14 Communiceren met de klant in gedachten 2. Twitter mee #ontour14 3. Twitter mee #ontour14 Intentie Codering Decodering Interpretatie 4. Twitter mee #ontour14 zegt via tegen met Wie Wat Welk medium Wie Welk effect 5.
Zet uw dienstenwinkel op de kaart met een PDC! TOPdesk on ...
https://www.slideshare.net/TOPdesk/zet-uw-dienstenwinkel-op-de-kaart-met-een-pdc-topdesk-on-tour-2014
May 12, 2014 · TOPdesk on Tour 2014 1. Twitter mee #ontour14 Zet uw dienstenwinkel op de kaart met een PDC! 2. Twitter mee #ontour14 Wat gaan we deze middag doen? · Inleidende presentatie · Workshop - 30 minuten · Afsluiting 3. Twitter mee #ontour14 Wat is een PDC? ...
Best practices voor uw PDC - TOPdesk on Tour 2015
https://www.slideshare.net/TOPdesk/best-practices-voor-uw-pdc
May 19, 2015 · TOPdesk on Tour 2014 TOPdesk. Klantgerichte PDC: Voorbeeld uit de praktijk TOPdesk. Zet uw dienstenwinkel op de kaart met een pdc! - Tooling Event 2014 TOPdesk. De spin in het web van GGNet - SEE 2016 TOPdesk. Workshop 'Gooi maar over de schutting' FFF2017 TOPdesk…
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